Suggested articles and answer ratings

How the bot learns from questions it could not answer.

Thumbs up and down

Every bot answer has two small buttons. Helpful answers make the same passages rank higher next time; unhelpful ones rank lower for similar questions.

Suggested articles

Questions the bot could not answer, and answers marked unhelpful, are grouped by topic. The most asked topics appear first under Suggested articles.

Publish

Choose Write article, add the answer and publish. The bot uses it within a minute.