Tidio is a live chat tool with an AI add-on (Lyro) billed separately per conversation. Chatumi includes the site bot, the shared inbox and handoff in every plan.
Try Chatumi on your website Start free| Chatumi | Tidio | |
|---|---|---|
| Entry paid plan | $19 / ₹999 a month, bot and live chat included | $29 a month + Lyro AI add-on from $39 |
| Conversations included | 5,000 messages a month on Pro | 100 billable conversations on Starter |
| AI bot included | Yes, built-in site bot with no AI fees | Separate Lyro add-on |
| Pay in rupees with UPI | Yes | No |
Competitor details from their public pricing pages and reviews, checked October 2026. Prices change; check their site for the latest.
You want the bot, live chat and website learning in one simple price.
You mainly need a live chat inbox with e-commerce marketing automations.
You want the bot, live chat and website learning in one simple price.
You mainly need a live chat inbox with e-commerce marketing automations.
Yes. Enter your website on the Try it page and ask a question; no sign-up is needed. There is also a free plan.
Chatumi